Drive Assist in whistleblower allegations

Credit hire firm Drive Assist is at the centre of allegations it falsified hire days to claim extra money from insurers.

In a leaked email, released by a whistleblower and seen by Insurance Times, a Drive Assist employee explains to staff how to claim two extra hire days from insurers. The email has been sent to the ABI and insurers are currently considering their response.

Drive Assist chief executive Steve Binch said the employee who sent the email has been 'disciplined' while a full investigation is being carried out. In a letter to the ABI, he said that following an initial investigation, he was: “Confident that the many other systems and procedures within Drive Assist have captured this unfortunate procedural error/misrepresentation.”

He added: “The Board and I do not condone any process which artificially inflates hire invoice values and Drive Assist prides itself on being one of the lower cost operators in the sector.”

See this week’s Insurance Times, out on Thursday and online Wednesday, for the full story.

source: Insurance Times